Customer Service
We have established active customer service lines and after-sales support in every region where we operate.
Active Customer Service
Regardless of where you live, every customer who has purchased a Frendo product can contact us about any problem or defect that may arise later.
2-Year Warranty
We provide a 2-year warranty on all our chair and table products. Any problem is carefully investigated within or after the warranty period and resolved accordingly.
24-Hour Delivery
Buy any quantity of chairs and tables and your products will be at your home within 24 hours. We provide free delivery and assembly service.
Professional Assembly
Our specially trained assembly team will professionally assemble your products in the shortest possible time.
Service Process
Contact
Contact us via phone, email or WhatsApp.
Issue Analysis
Our customer service specialist investigates the issue and proposes solutions.
Resolution
Free repairs, replacements, or other solutions are provided.
Assurance
Maintained contact until complete resolution.
All processes — from raw material sourcing to product packaging — undergo strict quality control.