Privacy Policy

Frendo.az is operated by KOMFORM MMC, a furniture retailer based in Baku, Azerbaijan. Customer service is available at +994 10 265 15 98 or office@frendo.az.

The company collects the following personal data: name, email address, phone number, delivery address, payment details, and identity document information for credit applications. Technical data: IP address, browser type and version, device information, page visits, and behavioral data through cookies and similar technologies.

Collected information is used for: • Order processing • Customer service provision • Credit application handling • Product improvement • Marketing campaigns • Legal compliance obligations

Frendo implements SSL/TLS encryption, secure databases, restricted access controls, and regular security audits. Data retention follows necessity principles, with information deleted or anonymized after legal obligations conclude.

Personal data may be shared with: • Payment processors • Delivery companies • Credit organizations • Law enforcement when legally required The company may disclose information to authorities during criminal investigations.

Customers can exercise the following rights regarding their personal data at any time: • Access their data • Correct their data • Delete their data • Withdraw consent To exercise these rights, contact office@frendo.az.

The site uses the following types of cookies to improve functionality and user experience: • Essential cookies • Functional cookies • Analytical cookies • Marketing cookies

This policy complies with Azerbaijan's laws on personal data, consumer protection, electronic commerce, and copyright regulations.